Refund policy
Returns
Due to hygiene reasons, we do not offer returns or refunds on our products.
It is the responsibility of the customer to ensure a patch test is performed 24hrs prior to using the product. It is advisory to swipe the product on the inner elbow, leave to dry and wait 24hrs to ensure no reaction occurs.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.